General Question
About Gaanagam
At Gaanagam, our mission is to provide traditional rice and millet varieties to people of all classes at affordable prices. We believe that access to these nutrient-rich, heritage grains is essential for building a stronger and healthier future generation. By offering these wholesome products, we aim to reconnect our communities with the natural goodness of traditional foods, ensuring that everyone can enjoy the benefits of a balanced and sustainable diet.
What payment methods do you accept?
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, etc.)
- Google Pay
- Direct Bank Transfer
I forgot my password. How can I reset it?
Click on the “Forgot Password” link on the login page. Enter your registered email address, and we’ll send you instructions on how to reset your password.
How can I update my account information?
To update your account information, log in to your account, go to the “Account Settings” section, and make the necessary changes.
Is my personal information secure?
Yes, we take your privacy and security seriously. All transactions are encrypted, and your personal information is stored securely.
Live chat support
Here is our what’s app number: +91 9087 81 5889
How do I create an account?
To create an account, click on the “Sign Up” button at the top right corner of our homepage. You’ll be prompted to enter your email address, create a password, and provide some basic information. Once submitted, you’ll receive a confirmation email to activate your account.
How do I place an order?
Placing an order is easy! Browse our products, add your desired items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
Can I track my order?
Yes, once your order has been shipped, we’ll send you a tracking number via email. You can use this number to track your package on our website or the courier’s website.
How long does shipping take?
Shipping times vary depending on your location and the shipping method chosen. Typically, orders are processed within 2-3 business days and delivered within 12-15 business days.
Do you ship internationally?
Yes, we offer international shipping. Please Reach us before placing the order +91-9087815889